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Email: Basic

Use the email tool to send messages to other Carmen users from within Carmen.

To begin, log in to Carmen and go to a Course Home page.

Accessing Email

There are two different ways to access the Email tool. You can compose messages, add attachments, and use the address book from both methods. Working directly in the Email tool makes the address book easier to access.

1. RECOMMENDED: Use the Email link in the toolbar at the top-left of the page. This is the quickest route, and will allow you access to your Carmen Address Book, including the students in your Classlist. This method allows more options for your recipient list.

2. OPTIONAL: Access the Classlist, and use the email icon at the top of the list of students and instructors. This method is useful if you need to email a single individual.

Composing Emails

See Email: Tips for suggestions about using Carmen email effectively and for differences between Carmen email and your local email program.

1. Click Email in the Navigation Bar.

2. If desired, click Address Book to display course participants or your personal contacts. (see Address Book instructions below).

3. Select the participant(s) on this page who will receive your message. (Those with long classlist will need to repeat this for each page of students.)

4. Click To, cc, or bcc as appropriate for the participants selected. When you are finished selecting recipients, click the Add Recipients button to close the Address Book.

Putting all names in the bcc field prevents readers from having to scroll down all recipient names before reading your email message. It also reduces the chance that email replies will be sent to a larger group than desired.

5. Type a Subject

6. Type your email message using the HTML Editor.

7. If desired, add attachments.

8. Click Send.

Adding Attachments

While composing an email:

1. Click Browse.

2. Locate the file to attach.

3. Confirm the file path and name in Attach file:

4. Click Add to add more boxes to include additional attachments.  Click the Remove link to remove attachments or extra attachment boxes.

5. Click Send once you have completed composing your Email.

Using the Address Book

To add recipients to a message while composing email:

1. Click Address Book. The "Filter By" dropdown box will show the name of your course.

You can use the “Filter By” and “Folder” dropdown boxes to limit the recipient list to a particular section or group in your course, or to access your personal contacts.  See "Adding Contacts" below for more information.

2. Check the boxes to select recipients for the message. If desired, sort the list of addresses by First Name, Last Name, or Role by clicking on the column headings.

To email everyone in the course, regardless of role, click on the selection box next to To in the top bar of the address book. If this method is used, please uncheck any support personnel who do not need to receive messages.

3. Once recipients are selected, click To, cc, or bcc, as appropriate, to insert recipients into the correct field in the message.

4. When finished selecting recipients, click Add Recipients to close the Address Book.

5. Continue composing the message.

 

To add a personal contact to the Address Book:

1. Open the Address Book.

2. Click Add Contact. The Contact page opens in a new window.

3. Choose an existing folder to contain this contact from the Folder dropdown list, or click Create Folder to create a new folder in which to add this contact.

4. Enter the contact information. Personal Contacts can include addresses outside the osu.edu system.

5. Click Save to save this contact information and return to the address book, or Save and New to save this contact information and add another new contact.

 

To edit a personal contact:

1. Open the Address Book.

2. In the Address Book, use the Folder dropdown list to navigate to the folder containing the contact you wish to edit.

3. Click the contact name.

4. In the View Contact page, edit the contact information.

5. Click Save to save this contact information and return to the Address Book, or Save and New to save this contact information and add another new contact.