Supported Browsers and Systems

To ensure satisfaction with your Carmen courses, it is essential that you use a fully supported browser and meet other basic system requirements.

If you are using a browser other than what is listed below, you may discover problems that can neither be confirmed nor supported by the help desk. If you encounter problems with an unsupported browser, your best option is to move to a fully supported browser.

For additional information about browser configuration, see http://8help.osu.edu/2302.html.

Supported Browsers

System	Supported	Recommended
Windows	Internet Explorer 6.0 [Download] and 7.0 [Download] FireFox 1.5 [Download] and 2.0 [Download]	Internet Explorer 6.0 or 7.0
Mac	FireFox 1.5 [Download] and 2.0 [Download] Netscape Navigator 7.2 [Download] Safari 1.5 and 2.0 (use OS X "Software Update") You must use Firefox 1.5 in order to use the LiveRoom.	FireFox 1.5
Linux	FireFox 1.5 [Download]	FireFox 1.5

System Requirements

Component	Required	Recommended
Operating System	Windows 98 or higher Mac OS X	Windows 98 or higher Mac OS X
Video Resolution	800x600 (minimum)	1024x768 or greater
Internet Speed	56K modem (minimum)	56K, DSL, or cable modem
Sun Java Runtime Environment	v1.4.2_xx (minimum)	JRE v1.5.0_11 (version 5.0_11)
Java Script	Enabled
Cookies	Enabled

Carmen is a service of TELR in the Office of the CIO.
Having trouble accessing this page? Contact us at carmen@osu.edu or call us at 614.688.4357 (688-HELP) (V), 614.688.8743 (TDD) for assistance.